SHIPPING POLICY

Last updated: 9/12/2026

PROCESSING

Orders are processed within 2–5 business days. Processing does not include weekends or public holidays. During drops and peak periods this may take longer, and we will email you if your order is affected.

DELIVERY ESTIMATES

Estimated total time from order to delivery, including processing:

Destination	Estimated delivery
United States	5–12 business days
Canada	9–19 business days
United Kingdom & Europe	10–26 business days
Australia & New Zealand	12–30 business days
Rest of world	12–30 business days

Expedited options, where available, are shown at checkout. All timeframes are estimates based on carrier performance and are not guaranteed.

RATES

Shipping is calculated at checkout based on destination and order contents.

TRACKING

You will receive a tracking number by email once your order ships. Tracking can take 24–72 hours to show movement after a label is created.

MULTIPLE PARCELS

Orders containing several items may arrive in more than one parcel, on different days, with separate tracking. You are only charged shipping once.

ADDRESSES

Please check your address at checkout. We can amend an address within 24 hours of ordering. Parcels returned to us because of an incorrect, incomplete or unclaimed address can be reshipped at the customer's cost.

DELAYS, LOSS AND DAMAGE

If tracking has not updated for 10 business days, contact us and we will open an enquiry with the carrier.

If your order arrives damaged or faulty, email help@wearpalmsandpressure.com within 14 days of delivery with your order number and photographs of the item and packaging. We will replace it at no cost.

We cannot take responsibility for parcels marked delivered by the carrier and reported missing afterwards, though we will help you file a carrier claim.

INTERNATIONAL ORDERS

Import duties, taxes and customs fees may be charged by the destination country. These are not included in your order total and are the customer's responsibility. Customs clearance may add delay outside our control.

CHANGES AND CANCELLATIONS

Email help@wearpalmsandpressure.com within 24 hours of ordering to change or cancel. Once an order has entered processing we may not be able to stop it.

RETURNS

See our Refund Policy.

CONTACT

help@wearpalmsandpressure.com — we reply within 2 business days.